- The goods sold are non-exchangeable and non-returnable, with the exception of the following cases:
- In the event of BinNurdin delivering the wrong items.
- In the event of goods being damaged during delivery.
- If you wish to request a return or exchange, you must do so within 7 calendar days of receiving the products. Unfortunately, we cannot accept returns or exchanges after this 7-day period.
- The buyer is responsible for covering the shipping cost for any returned or exchanged goods.
- Please note that return and exchange requests cannot be made under the following circumstances:
- Requests made after 7 calendar days from the receipt of the products due to a change of mind.
- Any item that is not in its original packaging and lacks the original label.
- Opening a sealed package or losing packaging materials.
- Using the item.
- Damaging the item for reasons not caused by our error.
- All refunds will be processed within the standard timeframe of 7 to 15 working days. However, please note that certain refunds may experience delays due to unforeseen circumstances.
- BinNurdin reserves the right to modify any of the above policies without prior notice.